Support

Open the Rova Trackers app, sign in with your email, and scan the QR code on the card in the box (or type the IMEI and setup code from the card). Plug the tracker into your vehicle, then follow the on-screen checks — it usually connects within a few minutes and needs a clear view of the sky to find its first location.

Make sure it is plugged in and the vehicle has power. Trackers report while the vehicle is on and check in periodically while parked; underground garages and metal enclosures block the signal. If it stays offline for more than a day, email us with the tracker name and we will look at its connection history.

Each active tracker is billed on one subscription per account. Manage or cancel it from your account at app.rovatrackers.com. Subscriptions are purchased on the web, not inside the app.

From the vehicle's Share screen, create a link and send it. Whoever opens it signs in with their own email and sees that vehicle. You can revoke a link at any time, and links can be limited to viewing only.

Go to Account → Delete account (in the app or on the web). Deletion is scheduled with a short grace period, after which your account, trackers, and location history are permanently removed. You can also request a full export of your data from the same screen.